Terms of Use

These Terms of Use govern your access to and use of Reeluxe, including Reeluxe Studio, our website, account features, generation tools, billing features, and related services.

By creating an account, purchasing credits or a subscription, uploading content, or using Reeluxe in any way, you agree to these Terms. If you use Reeluxe on behalf of a company or brand, you confirm that you are authorised to bind that organisation to these Terms.

Reeluxe is an AI creative studio for jewelry brands. The service lets you upload product references, choose creative settings, generate image and video assets, review outputs, and download assets for commercial use subject to these Terms.

AI-generated results can vary. You are responsible for reviewing outputs before publishing, selling, advertising, or otherwise relying on them.

You are responsible for the security of your account credentials and for all activity under your account. Keep your login details confidential and tell us promptly if you believe your account has been accessed without permission.

You must provide accurate account information and use Reeluxe only for lawful business or personal purposes. Automated account creation, credential sharing that bypasses plan limits, or use of Reeluxe to interfere with the service is not permitted.

Paid features may be offered through subscriptions, one-off credit purchases, or other paid plans. Prices, included credits, supported output types, and plan limits are shown at checkout or inside the billing area.

Payments and card details are processed by Stripe. Reeluxe does not store your full payment card details in its own database.

Monthly plan credits are intended for the active billing period and may reset or expire according to the plan shown when you subscribe. Extra credits may be subject to separate expiry or usage rules shown at purchase.

You may cancel a subscription through the billing tools we provide. After cancellation, you normally keep access until the end of the paid billing period, unless your account is suspended or terminated under these Terms.

Reeluxe is a digital service created and operated for users in Europe and elsewhere. If you are a consumer in the EU, EEA, or UK, mandatory consumer rights may apply to your purchase.

Where permitted by law, when you request immediate access to digital content, credits, or AI generation features, you acknowledge that using those features may affect any statutory withdrawal or cooling-off rights. Nothing in these Terms limits rights that cannot legally be waived.

Unless mandatory law says otherwise, completed credit usage, generated outputs, and partially used subscription periods are generally non-refundable. We may still review refund requests where a technical issue prevents reasonable use of the service.

You keep ownership of product photos, prompts, brand materials, and other content you upload to Reeluxe. You grant Reeluxe the limited rights needed to host, process, transform, display, and store that content so we can provide and improve the service.

Subject to your compliance with these Terms and any plan restrictions, you may use generated images and videos for your jewelry brand, ecommerce listings, advertising, social media, and other commercial purposes.

You are responsible for ensuring that uploaded references and final assets do not infringe third-party rights, violate model or talent permissions, misuse trademarks, or breach advertising, consumer protection, platform, or product-safety rules.

You agree that you will not use Reeluxe to:

• break the law or violate the rights of another person or organisation;
• upload content you do not have the right to use;
• create deceptive, defamatory, abusive, explicit, discriminatory, or harmful content;
• reverse engineer, scrape, overload, probe, or interfere with Reeluxe or its infrastructure;
• bypass plan limits, payment obligations, security controls, or content safeguards;
• resell, sublicense, or provide access to Reeluxe as a competing service without written permission.

We aim to keep Reeluxe reliable, but the service is provided on an as-is and as-available basis. Features may be delayed, unavailable, modified, or discontinued, including when third-party AI, hosting, storage, payment, or infrastructure providers change their services.

We may update these Terms when our service, legal obligations, or business practices change. Continued use of Reeluxe after an update means you accept the updated Terms.

We may suspend or terminate access if we believe an account violates these Terms, creates security or legal risk, abuses the service, or fails to pay required fees. You may stop using Reeluxe at any time.

After termination, we may retain or delete account data and generated assets according to our Privacy Policy, legal obligations, and ordinary backup practices.

To the maximum extent permitted by law, Reeluxe is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunity.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protection rights in Europe.

Questions about these Terms can be sent through the support channels available in the app or on the Reeluxe website.